Privacy policy.

Privacy Policy for Jess Nethercote LLC

Last Updated on January 1, 2024.

1. This Privacy Policy applies to the sites and platforms where it appears.

This Privacy Policy describes how Jess Nethercote LLC treats customer information on the websites and platforms where it is located (in this policy we call these our Platforms). Your use of these Platforms indicates that you agree to collection, use and disclosure of your information as described in this Privacy Policy. We at Jess Nethercote LLC respect Your privacy (Jess Nethercote LLC, “we”, “our”, or “us”) the owner of the Platforms. The terms “you” or “yours” refer to the user of the Platforms.

Your rights regarding your information.

You have a lot of rights relating to your personal information:
- The right to be informed about how your personal information is being used (like this notice!)
-  The right to access the personal information we hold about you
- The right to request the correction of inaccurate personal information we hold about you (although you can probably do most of this through your Jess Nethercote LLC account settings when you log into www.jessnethercote.com).
- The right to request that we delete your data, or stop processing it or collecting it, in certain circumstances
- The right to stop direct marketing messages, which you can do through your Jess Nethercote LLC account or by emailing us directly

2. We collect information from you and about you.

We collect your contact information. For example, we collect your name and mailing address if you register or create an account with us on www.jessnethercote.com. We also collect contact information such as your phone number(s) and email address(es). If you register, we will also have you create a password.

We collect information you submit online. This includes information you post/publish when you interact with us on social media platforms. Also, we may collect your email address or postal address when you sign up for one of our mailing lists.

We collect demographic information and information about your product preferences. This may include collecting your age, gender, hometown and/or marital status.

We collect payment information. If you buy products via our Platforms, we will collect the relevant data necessary to process your purchase such as your debit or credit card number. We store limited financial data. Most financial data is transferred to Our payment processor, Square, and You should review these processors’ Privacy Policy to determine how they use, disclose and protect Your information. If you make a purchase from our Platforms, we will hold personal data in our files for six years as advised by the IRS.

We collect information about your device and location. We collect information about the type of browser you are using as well as the type of device you use to access our Platforms. We may look at what site you came from or what site you go to when you leave us. Information may also include, Your IP address, browser type, the dates and times that You access Our Platforms, and the specific pages You view. If You are using a mobile application, Our servers may collect information about Your device name and type, Your phone number, Your country of origin, and other interactions with Our Platforms. If You use Our website via a mobile device or app, We may collect information about your mobile device, including device ID, model and manufacturer and location information.

We may access personal information. We may access personal information from social networking sites and apps, including Facebook, Instagram, LinkedIn, Twitter or other social networking sites or apps not named specifically here, which may include Your name, Your social network username, location, email address, age gender, profile picture and any other public information. If You do not want Us to access this information, please go to the specific social networking site and change Your privacy settings.

You consent to giving Us this information by providing it to Us voluntarily on Our Platforms (including any mobile application). You provide some of this information when You register with or make purchases from Our website. You may also provide this information by participating in various activities associated with our site, including contacting Us with questions, participating in group training(s) or responding to blogs. Your decision to disclose this data is entirely voluntary. You are under no obligation to provide this information, but Your refusal may prevent You from accessing certain benefits from Our Platforms or from making purchases.

3. We collect information from you in different ways.

We collect information directly from you. This includes when you create an account or purchase a product via our Platforms. We collect information if you contact customer service or sign up for our newsletter. We also collect information when you complete a survey or participate in a promotion.

We collect information passively. We may use tracking tools like browser cookies and web beacons. We may use these tools on our websites and in emails we send to you. We collect information about users over time when you use our Platforms. We have third parties who collect information this way as well.

We get information about you from third parties. This includes social media platforms and friends who use our “email a friend” feature. We may receive information about you from other sources.


4. We use information as disclosed and described here.

We use your information to provide you with products and services.
This includes sending you product you purchase, processing payments or processing a return. It also includes sending you newsletters you signed up to receive or provide other updates about Our company or website.

We use information to improve our products and Platforms. We may use your information to make our Platforms or products better. We may also use your information to customize your experience with us. This includes understanding your interests and preferences. We use your information to respond to your requests. This includes responding to customer inquiries.

We use your information to communicate with you about our relationship. We may communicate with you about your account or our relationship. This includes electronic messages (such as e-mail or SMS) and calls about order status. We may also contact you about this Policy. We may use and process Your information to enter into a contract with You and to perform Our contractual obligations to You.

We use your information for marketing purposes. We may provide you with information about new products, special offers, new features, or updates. We may also serve you ads about products and offers. These might be third-party offers or products we think you might find interesting. We may request feedback from You. We may use your information to create and administer Your account and communicate with you. We may use your information to contact You about new offerings We think You will be interested in.

Communications from us. You can always opt out of receiving our marketing emails. To stop receiving our promotional emails, you can follow the instructions in any promotional message you get from us. Even if you opt out of getting marketing messages, we will still send you transactional messages in the event that you make a purchase from our Platforms. These include responses to your questions via e-mail or our Platforms.

 If you have said we can, we’ll send you marketing messages by email and SMS, to keep you aware of what we’re up to and to help you see and find our products.

How to stop marketing messages from www.jessnethercote.com.
You can stop receiving marketing messages from us at any time. Here’s how:
-       Through your account settings on www.jessnethercote.com
-       By clicking on the ‘unsubscribe’ link in any email from us
-       By contacting our Customer Service Team by emailing hello@jessnethercote.com

 Once you do this, we will update your profile to ensure that you don’t receive further marketing messages. Please note that it might take a few days for us to process your request fully and to ensure that all of our systems are updated, so you might get messages from us while we process your request.

Ending your subscription to our marketing messages will not stop www.jessnethercote.com service or transactional communications (such as order updates, etc.)

We use information as otherwise permitted by law or as we may notify you.


5. We share information with third parties.

We share information with our affiliated organizations and parent company. This includes our affiliates and Jess Nethercote LLC.

We may share information with third parties who perform professional services for us, such as marketing agencies, advertising partners, and web hosts. We share information with payment processors. We also share information with companies that send emails on our behalf as well as companies that do things to get your www.jessnethercote.com purchases to you, such as delivery companies, payment service providers, warehouses, order packers.

We may provide third parties with aggregated by anonymized information and analytics about our customers and, before we do so, we will make sure that it does not identify you. These third parties include Google Analytics and Squarespace Analytics. The analytic third-party companies may also use cookies or other tracking technologies to analyze visitors’ use of Our Platforms (or mobile app) to determine the popularity of content, and better understand online activity. We do not transfer personal information to these third-party vendors.

In order to access Our Platforms, You must consent to the collection and use of Your information by these third party analytic companies. You should review their Privacy Policy and contact them directly if You have questions. If You do not want any information to be collected and used by tracking technologies, visit the Network Advertising Initiative Opt-Out Tool or Digital Advertising Alliance Opt-Out tool.

We may distribute Your comments outside this website when you post online. When you make a post, it may be viewed by others.

We will share information if we think we must in order to comply with the law or to protect ourselves. This could include responding to a court order or subpoena. It could also include sharing information if a government agency or investigatory body requests. We might share information when we are investigating a potential fraud. This could include fraud we think has occurred during a sweepstakes or promotion. We may also share information if you are the winner of a sweepstakes or other contest with anyone who requests a winner's list.

We may share information for other reasons we may describe to you. You have certain choices about how we use your information.

Outside of these circumstances, we do not, and will not, sell any of your personal data to any other third party – including your name, address, email address, or financial/credit card information. Our goal is to earn and maintain your trust, and we believe protecting your personal information is absolutely essential in order do that.

California Residents. California residents may be entitled to ask us for a notice describing what categories of personal information (if any) we share with third parties or affiliates for those parties to use for direct marketing. If you are a California resident and would like a copy of such notice, please submit a written request to us using the information in the "Contact Information" section below or via email: hello@jessnethercote.com

Transmission of Data to Other Countries. If you are a Customer located outside the United States, please be aware that your personal information may be processed in the United States, where privacy laws may be less stringent than the laws in your country. By submitting your personal information to us you agree to the transfer, storage, and processing of your information in the United States.

Cookies & Tracking. We may use cookies to authenticate Your identity, to determine if You are logged onto Our website, for personalization, for security, for targeted advertising, or for analysis of the performance of Our website and services. Cookies are small files or pieces of text that download to a device when a visitor accesses a website or app.  We use analytics cookies to view site traffic, activity, and other data. This nonpersonal information will generally include information about your location, your traffic pattern through our Website, and any communications between your computer and our Website. Among other things, we may collect data about your computer hardware and software, your Internet connection, your IP address, your operating system, your browser type, domain names, access dates and times, referring website addresses, and information about the areas of the Website you visit and search terms you use on this Website and about the links you may select from within this Website to other areas of the Internet.

The information we collect automatically is used for statistical data and will not include personal information. We use such technologies and the information collected by them to improve the Website and our service as it enables us to analyze Website performance, estimate our audience size, track usage patterns, save information from your previous visits about your preferences to customize your experience and speed up your searches and recognize you when you return to our Website.

You can control cookies and tracking tools. Your browser may give you the ability to control cookies or other tracking tools. How you do so depends on the type of tool. Certain browsers can be set to reject browser cookies. However, if we use cookies and you select this setting, you may be unable to access certain parts of our Website.  To control flash cookies, which we may use on certain websites from time to time, you can go to http://www.aboutads.info/choices/ to learn more.

We also reserve the right to use technological equivalents of cookies, including social media pixels. These pixels allow social media sites to track visitors to outside websites so as to tailor advertising messages users see while visiting that social media website. We reserve the right to use these pixels in compliance with the policies of the various social media sites. If You wish to change Your social media sharing settings, please visit the privacy settings of the social media network.

To the extent that you voluntarily provide personal information to us, our systems will associate the automatically collected information with your personal information.

Our Do Not Track Policy. Some browsers have “do not track” features that allow you to tell a website not to track you. These features are not all uniform. We do not currently respond to those signals. If you block cookies, certain features on our sites may not work. If you block or reject cookies, not all of the tracking described here will stop.

You can control tools on your mobile devices. For example, you can turn off the Bluetooth, GPS locator, or push notifications in your phone settings. Options you select are browser and device specific.

6. These sites are not intended for children.

Our Platforms are meant for adults. We do not knowingly collect personally identifiable data from children under 18. If you are a parent or legal guardian and think your child has given us information, you can write to us at the address listed at the end of this Policy. Please mark your inquiry "COPPA Information Request." Parents can learn more about how to protect children's privacy on-line by visiting: https://www.consumer.ftc.gov/articles/0031-protecting-your-childs-privacy-online.


7. We use standard security measures.

The Internet is not 100% secure. No method of transmission over the Internet, or method of electronic storage, is fully secure. We cannot promise that your use of our Platforms will be completely safe. We encourage you generally to use caution when using the Internet.

Use of our website may permit you to create an account. When you do so you will be prompted to create a username and password. You are responsible for maintaining the confidentiality of your password, and you are responsible for any access to or use of your account by someone else that has obtained your password, whether or not such access or use has been authorized by you. Should you believe that someone unauthorized to access your account has done so, you can change your password and e-mail address associated to your account via our website. You should notify us of any unauthorized use of your password or account.

While we use reasonable efforts to protect your personal information from unauthorized access, use, or disclosure, we cannot guarantee the security of your personal information. In the event that we are required by law to inform you of any unauthorized access to your personal information we may notify you electronically, in writing, or by telephone, if permitted to do so by law.

We request that You do not submit any sensitive data to Us, via public postings, email correspondence with Us, or any other method. If You do send Us this information, then by doing so You are consenting to Our use, storage, and processing of this information in accordance with this privacy policy.

Any information you choose to make publicly available, such as blog comments and testimonials on our Platforms, will be available for others to see. If you subsequently remove this information, copies may remain viewable in cached and archived pages on other websites or if others have copied or saved the information.

8. Third-party links

We may link to platforms or have third party tools on our platforms we don’t control. If you click on a link to a third-party site, you will be taken to a site we do not control. We are not responsible for the privacy practices of third parties. This includes third parties who may have ads or content on our site. We suggest that you read their privacy policies carefully.

9. Changes to this Policy

Changes to our Privacy Policy. We may need to, and we reserve our right to, change this Privacy Policy from time to time, in which case the updated Privacy Policy will be posted on this page, and we will update the Effective Date at the top of the Privacy Policy to reflect the date of such change(s). We will notify you of any material changes to our Policy as required by law. By continuing to use the Platforms after we post any such changes, you accept the Privacy Policy as modified, so please check this Privacy Policy from time to time to be aware of any modifications. If you do not agree to these terms, please do not access, or use the Platforms.

10. Contact information

We always want to hear from our customers (especially if you feel we’ve let you down or could do better).

If you:
-       Have any questions or feedback about this notice
-       Would like us to stop using your information
-       Want to exercise any of your rights as set out above or have a complaint, please don’t hesitate to contact.

You can contact us by sending an e-mail over to hello@jessnethercote.com